Rockaway Chiropractic
Frequently Asked Questions
Answers about appointments, insurance, chiropractic care, our other services, and our Brooklyn and Queens Village offices. Can't find what you need? Call either office.
Getting Started
Do I need a referral?
No. You can call to book or walk in at either office.
Can I walk in without an appointment?
Yes. Walk-ins are welcome, and same-day appointments are available at both offices. You can also request an appointment online.
What should I bring to my first visit?
A photo ID. If you have them, also bring hospital or ER records, a police report, insurance claim information, and your attorney's contact information.
What are your hours?
Both offices are open Monday through Friday, 10:00 AM to 6:30 PM, and closed Saturday and Sunday.
What languages does your staff speak?
Our team speaks English, Spanish, Arabic, Persian, Hindi, Punjabi, and Urdu. Languages vary by office, so call ahead if you need a specific language.
Do you treat patients who weren't in an accident?
Yes. Self-pay chiropractic visits are available at both offices for back pain, neck pain, sciatica, headaches, and other everyday pain. We accept cash, credit or debit, as well as HSA and FSA cards. Learn about self-pay visits →
Insurance & Billing
Do you accept no-fault insurance?
Yes. If you were hurt in a car accident, we bill your no-fault insurance directly at both offices.
Do you accept workers' compensation?
Yes. We evaluate and treat work-related injuries and accept workers' compensation cases at both our Brooklyn and Queens Village locations.
I don't have health insurance. Can I still be treated after a car accident?
In New York, no-fault benefits come from the auto insurance policy, not your health insurance. We bill no-fault directly.
Is there a deadline after a car accident?
A no-fault application usually must be filed within 30 days of the accident. Our office can help you understand what paperwork is needed.
How does personal injury billing work?
For personal injury patients with legal representation, we typically work directly with your attorney on a lien basis, so treatment can begin without upfront payment. We do not accept letters of protection.
Can I pay out of pocket?
Yes, for chiropractic care. Self-pay chiropractic visits are available at both offices. Pain management is available only for no-fault and workers' comp patients. How self-pay works →
Do you accept commercial health insurance?
We accept some commercial insurance plans at our Queens Village office. Call the office to check your plan.
Chiropractic Care
What conditions do chiropractors help?
Chiropractors treat subluxations of the spine and other joints. A subluxation is a misalignment of a joint. Chiropractors treat back pain, neck pain, scoliosis, herniated and bulging discs, whiplash, sports injuries, frozen shoulder, knee injuries, tennis elbow and golf elbow, injuries from falls, injuries from auto accidents, and any injury of the spine or injury of a joint.
What is a chiropractic adjustment?
A chiropractic adjustment is the manipulation of a joint, whether it is the spine, shoulder, or another extremity, that corrects the positioning and function of the joint.
How many chiropractic appointments will I need?
The number of chiropractic appointments needed is different for every patient. Your treatment plan will be tailored to your specific diagnosis, the severity of your injury, and how your body responds to care.
What are the benefits of chiropractic care?
Chiropractic adjustments and care restore alignment, which allows proper movement of the joints and allows the nervous system to operate efficiently. Our goal at Rockaway Chiropractic is to return the body to optimal freedom of movement.
Are there any risks associated with chiropractic care?
The risks of chiropractic adjustments and care are minimal for the majority of patients.
Are chiropractic adjustments painful?
Depending on the individual patient, most adjustments are pain free. In fact, patients usually feel much relief after an adjustment.
Will I receive an adjustment during my first appointment?
Your first visit starts with a consultation and evaluation of your symptoms, posture, and range of motion. Whether you receive an adjustment that day depends on your condition and what your chiropractor finds during the exam.
Can pregnant patients receive chiropractic care?
Yes. In fact, we would go as far as to say all pregnant mothers should seek chiropractic care.
Accident & Work Injuries
How soon should I see a chiropractor after a car accident?
As soon as possible, especially if you have neck pain, back pain, shoulder pain, headaches, hip pain, knee pain, stiffness, numbness, tingling, or limited movement after the crash.
What if my pain started days after the accident?
Delayed symptoms are common after car accidents and work injuries. It can take days or even weeks for symptoms to appear, and it's still worth getting evaluated.
Do I need an attorney before starting treatment?
No. You can request an appointment directly. If you already have an attorney, bring their contact information so we can keep your care properly documented.
Do you work with my attorney?
Yes. We regularly coordinate with attorneys on treatment records, billing, and documentation, and send records when they're requested with your authorization.
Do you treat personal injury cases that aren't from a car accident?
Yes. We treat slip and falls, premises liability, dog bites, and other accidents caused by someone else's negligence.
Auto accident care → Work injury care → Personal injury care →
Other Services
Do you offer physical therapy?
Yes. Licensed physical therapists work alongside our chiropractors. Physical therapy is available for no-fault, workers' comp, and personal injury patients, Monday through Friday in Queens Village and on select days in Brooklyn.
What pain management treatments do you offer?
Trigger point injections, joint injections, pain medication management, and procedure consultations are done in our office. Epidural steroid injections, nerve blocks, and discectomy are coordinated with independent providers. Pain management is available for no-fault and workers' comp patients.
Do you have an orthopedic provider?
Yes. The orthopedic provider at our office does evaluations, consultations, and post-op evaluations in our office, and visits are scheduled in advance. Shoulder, knee, wrist, and ankle arthroscopy is performed off-site by independent orthopedic surgeons.
Do you offer chiropractic home visits?
Yes. Our concierge chiropractor offers private home visits in Brooklyn, Queens, the Bronx, Westchester, and Long Island, including evenings and weekends. Home visits are private pay. Text (347) 201-1051 for the fastest reply, or request a home visit online.
Our Offices
Where are your offices?
Our Brooklyn office is at 381 Rockaway Ave, Brooklyn, NY 11212, (718) 522-3400. Our Queens Village office is at 97-08 Springfield Blvd, Queens Village, NY 11429, (347) 774-2777.
How do I get to the Brooklyn office by public transit?
The B60 bus stops on Rockaway Ave, about a 1–3 minute walk, and the B14 and B12 stop nearby. The closest subway is the L train at Sutter Ave, about a 10–13 minute walk. The C and 3 trains at Rockaway Ave are about 11–14 minutes away.
How do I get to the Queens Village office by public transit?
The Queens Village LIRR station (Hempstead Branch) is less than 500 feet away, about a 2-minute walk. The Q27 and Q88 buses stop about 1–4 minutes away, and the Q36, Q110, and NICE N24 stop near Springfield Blvd and Jamaica Ave, about a 2-minute walk. There's no subway station nearby, but free on-site parking is available.
Still Have Questions?
Call either office or request an appointment online. Same-day appointments. Walk-ins welcome.
Are you an attorney? Refer a client →
